If You Need Answers… We’re Ready to Help!
So, it’s after store hours and your tractor’s GPS acts up. What do you do? Pull out your phone and open your AgriSync App or your Martin SMARTmobile App! Don’t have them downloaded yet? No problem – follow these links:
AgriSync
SMARTmobile
But now you may ask, what is AgriSync and/or SMARTmobile? AgriSync is a way to communicate and connect with your trusted advisors by either the app or by calling/texting 309-362-0432. (Make sure to save that number in your phone!) You can use the live video option in the app to show your advisor the problems in real time and get them solved quickly or send a picture to the number listed above! SMARTmobile is an app where you can watch video support tutorials, how-to guides, order parts, schedule service, have RTK network info in the palm of your hands and so much more! Have questions? Contact your local Integrated Solutions Department today!
Now that you have the free apps downloaded, Martin has 4 Phases of Support that you can purchase for the 2020 season! You must be signed up by May 31st to receive limited time pricing for the 2020 calendar year.
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Phase 1 Remote Support $250 |
Phase 2 Pre-Season Support $550 |
Phase 3 Data Management Support $950 |
Phase 4 Tech Management Support $1,450 |
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> Remote Support using Remote Display Access* and AgriSync > 1 yearly update of John Deere AMS components – in store |
> Remote Support using Remote Display Access* and AgriSync > Updates to ALL AMS components – on farm > Up to 2 on-farm visits > No service call fee for 2 predetermined visits |
> Remote Support using Remote Display Access* and AgriSync > Updates to ALL AMS components – on farm > Up to 4 on-farm visits > No service call fee for 4 predetermined visits > Import and export field data and correct any errors in operations center or Apex > Verify machinery is loaded in myjohndeere.com > Free loaner equipment if available > 10% discount when you add +TECH to a SMARTselect inspection membership plan |
> Remote Support using Remote Display Access* and AgriSync > Updates to ALL AMS component – on farm > On farm visits for all operational set-ups > No service call fees > Import and export field data and correct any errors in operations center or Apex > Verify machinery is loaded in myjohndeere.com > Free loaner equipment if available > 10% discount when you add +TECH to SMARTselect inspection membership plan |
*Remote Display Access is only capable for machines with JDLink Connect or JDLink Access + RDA subscription