Lexington, IL
Ever run into an issue with your John Deere equipment and need a quick solution? Wish you had a reliable source of expert advice readily available? Look no further than the Connected Support Hotline at Martin Tractor!
What is Connect Support?
Our Connected Support Hotline is a ticketed program that organizes customer calls and SMS messages to ensure customers are taken care of promptly. Through Connected Support, you as the customer can send images or videos to our team to ensure they are working towards the correct solution for your issue. With our team, we can assure you we will do our best to help solve any issues that may arise in the field, as we strive to keep you up and running.
Why Use the Connected Support Hotline?
- Get Help Fast: Eliminate the frustration of waiting on hold or lengthy email exchanges. Our hotline connects you directly with a Martin Tractor team member from our support team.
- Expert Advice: Our team of knowledgeable product support specialists and technicians possess a deep understanding of John Deere equipment and are equipped to answer your questions and troubleshoot a wide range of problems.
- Maximize Uptime: By resolving issues quickly and efficiently, the hotline can get your equipment back up and running faster, minimizing downtime and maximizing productivity.
- Remote diagnostics: In certain cases, our team may be able to utilize remote diagnostic tools to analyze your equipment and pinpoint the issue directly.
Taking Advantage of the Connected Support Hotline:
Using the Connected Support Hotline is easy! Simply call us at 309-315-4890 during our business hours. Have your equipment model number and a brief description of the issue ready so our team can assist you efficiently.
Utilize the power of the Connected Support Hotline and experience the benefits of expert John Deere support at your fingertips. At Martin Tractor, we’re committed to keeping your equipment running smoothly and helping you achieve maximum productivity.
